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Can’t send SMS

MrsOK
Fledgling

Hi, 

since this afternoon I have been unable to send SMS texts from my iPhone. I’m still able to send iMessages but I have multiple contacts who don’t have iPhones and all my SMS texts are failing to send. Could someone assist me with sorting this out please? I’ve tried turning phone off and also flipping it into aeroplane mode countless times but to no avail.

3 REPLIES 3
PeteG
Community Support Team
Community Support Team

Hello, MrsOK. 

Welcome to the Three Community. 

It's disappointing to hear you're having issues with sending texts. Can you confirm if you're able to receive texts without issues? What about making and receiving calls, and mobile internet? Are those working OK? 

Pete.



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Kshark90
Fledgling

I am also having the same problem with not being able to send MMS to non Iphone users. 

upped my spending cap to £10 which is more than enough, at times it may send, other times it doesn’t?! 

PeteG
Community Support Team
Community Support Team

Hello, Kshark. 

Welcome to the Three Community. 

That's not great. How long have you been having that issue? What kind of phone are you using? 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.