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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 15252 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 5661 Views
  • 2 replies
  • 3 likes

Vodafone Three tie-up confirmed.

The tie-up has been confirmed, subject to CMA approval.The details can be seen here and take note of the first bullet point under the Great for Customers paragraph.Merger of Vodafone UK and Three UK to create one of Europe's leading 5G networks - Thr...

sc1999 by Local celebrity
  • 2072 Views
  • 2 replies
  • 3 likes

Best solution Forwarding/ divert

Hi,I have just changed a second number I had where instead of voice mail from three it would go to this other number.I phoned up like I have before to set it up and was told 'it can not be done anymore, that was the old system, our new system that is...

mrleosir by Regular
  • 18722 Views
  • 7 replies
  • 0 likes

PAC code not transferred to EE

I have exactly the same problem with PAC code and EE number not transferred by THREE despite their repeated promises that it will be transferred without any problem!Called almost every day for a week, Three says the port was successful yet voice call...

CallerId

I want to turn on CallerID but Nishin on Livechat says that they can’t do it and I need to download an App True caller - but that ifentifies incoming calls; and the device button doesn’t function - and advice seems to contradict - help???Toggling cal...

Help

I ported my number over to three I can make calls and txt however I can not receive any calls or txt callers hear this number is not recognised or we can not connect this call tey again later three customer service keep telling me somebody will get b...

PAC code and EE number not not transferred by THREE

I have exactly the same problem with PAC code and EE number not not transferred by THREE despite their repeated promises that it will be transferred without any problem!! The man at THREE retail in Sutton, implemented the transfer from EE to to THREE...

Help by Fledgling
  • 1361 Views
  • 1 replies
  • 0 likes

Ms

I use a 3 SIM card on my iPad when sailing and I don’t know how to tell how much data is left as the iPad doesn’t seem to monitor it. Any ideas?

Porting number issue

31 may 23 I changed networks from 02 to three, I got pac code and porting to take place Monday 5th June. Monday 5/6/23 02 switched off my network and three gave me a temp number 5 days later porting still hasn’t taken place today it’s Friday 9th June...

Sjh78 by Fledgling
  • 1203 Views
  • 1 replies
  • 0 likes

my mobile data

Hi last week i was out with family and i started to use my data and it said sign into 3 but every time i do the 3 app and website dont recognise the correct data and it is still like that and i want to know how to fix it my 

ayden by Fledgling
  • 1087 Views
  • 1 replies
  • 0 likes

Vodafone - Three merger.

So the Vodafone - Three merger will be announced today. We know that Vodafone have their problems and Three, if you read this community, are having their problems.Here is a maths question: poorly performing Vodafone + poorly performing Three = insert...

sc1999 by Local celebrity
  • 5880 Views
  • 9 replies
  • 2 likes