Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Can we have better updates please?

So I received message on the 21st June:-"Hello, we're planning work in (postcode redacted) this week. We’re sorry if you experience any network disruption, we really hope you won’t. We expect to finish by 27/06/22. Get updates here 3.uk/p1"Data serv...

PAYG sim

I’m on a monthly sim only contract with 3 which is coming to an end. I was thinking of swapping to a PAYG sim also still with 3, can I take my number across to the PAYG sim

MMS service ?

Wondering if MMS will ever be a free service? ( as mostly with iPhone use iMessage so not used ) but somethings useful when sending to Android devices, yet charges high for MMS ( ps/ likes of Vodafone, do have some MMS included ) - thoughts,,,,,,

Three network is always best

Best sim only deal that I am using for more then two years now.

3 Network is the BEST!

I have had no issues at all with this network!

Signal dropping

Over the last couple of weeks my signal has been dropping, from LTE to H or just switching off to emergency. Three were doing some "upgrades in the area (Bristol - bs10)" and I do think it's got worse. I have checked network checked and down detector...

Not happy with network service

Hello everyone. I recently switched to 3 from Voxi and i have to say I’m very disappointed with the network here in London. 5G is good but as soon as it switches to 4G (ie most of the time) the data becomes painfully slow.I would like to ask if anyo...

Best solution Swapping a number between three sims

Hi I want to change my contract to a phone from Samsung with a three contract sim. I'm currently om three but they can't match the deal even via an upgrade. If I was to take out the new three contract via Samsung is it possible to transfer my number ...

Who remembers having to go to a red phone box to make a call that's if your friends had a phone

Who remembers having to go to a phone box to make a call that's if your friends had a phone

Apple or android

Hello folks ,which do you do you believe the best rival , apple or Android?