Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 12735 Views
  • 21 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 4015 Views
  • 2 replies
  • 3 likes

Best solution Connection dropoff in Kingsclere

Alright, let's begin with some context: When I signed my 3 contract back in 2023, connection speeds where I lived were decent for a countryside village that relies on one local transmitter for most of its networking needs. Prices were cheap (and stil...

Naidvar by Regular
  • 119 Views
  • 4 replies
  • 0 likes

GET OFF THREE / CANCEL / QUIT

GET OFF THREE ASAP - I HAVE BEEN WITH THIS COMPANY FOR 12 YEARS NOW AND I HAVENT BEEN ABLE TO USE MY PHONE FOR THE LAST 5 DAYS BECAUSE OF “AHH WE HAD A SILLY LITTLE TECHNICAL PROBLEM” EVERYTIME I TRY ENTER MY CARD NUMBER AND PAY - I AM A GROWN ADULT ...

No signal for calls & no mobile data

I currently have emergency calls only displayed on my phone.I've had poor signal for days & now tonight I can't even make a call or browse the Internet.Tried network checker & it's saying postcode invalid What's going on??

Mass texting not working

I send use an app to send mass SMS to my customers with deals but it hasn’t been working for a while now. I’ve tried on 2 different phones and used a few different apps. It says it’s been delivered but they are never received & then for about half an...

Spoofed calls from abroad to be blocked - nice

a step in the right directionhttps://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/new-blocking-requirements-to-protect-consumers-from-scam-calls-from-abroad/ 

jr0 by Established
  • 87 Views
  • 0 replies
  • 0 likes

Unable to SMS from India

I can receive SMS messages in India no problem but every time I try to send one it fails. I've had this problem for so long and I have no idea how to resolve it. I'm on PAYG and travelling long term so need to use the services every 180 days to keep ...

razorpig by Fledgling
  • 176 Views
  • 2 replies
  • 0 likes

Loss of signal Northern Ireland

No signal since Thursday. No word on when signal will return. Common one day a week scenario that usually occurs. Think it’s time to leave! 

Mobile data signal dropping out

For the past week my mobile data has been regularly dropping signal, one day I could even receive text messages. I’ve tried everything that was advised, restarting my phone, checking for upgrades, switching airplane mode on and off and resetting my a...

Elp by Fledgling
  • 123 Views
  • 1 replies
  • 0 likes

Three network Call centre scam

Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost  around £550! i will not be using this se...

jannik by Fledgling
  • 253 Views
  • 1 replies
  • 1 likes
Labels