Home
Our new roaming giveaway is live find out more here!
Give us your feedback about how easy you've found getting ready to roam on the above linked article, and you'll be in with the chance to win one of 10, 7 day Go Roam passes to use in Europe and Around the World destinations. Prize draw open till 01 May 2024
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can’t use phone in Spain, help!

JMC
Fledgling

‎08-06-2022 04:36 AM - edited ‎08-06-2022 04:42 AM

‎08-06-2022 04:36 AM - edited ‎08-06-2022 04:42 AM

Roaming is on in plan.

Spend cap is set to unlimited (any other value always resets to zero).

Roaming is on in phone settings.

Tried network set to automatic and tried selecting available individual networks.

Have powered phone off and on multiple times. 


Still no joy, please help!

See photos…

 

49C43AAF-4963-4584-9E16-D9BEB3119825.png

 

27A1264D-4E92-4462-A938-0A9E398AA5BB.png

2B3E087E-FA79-44F9-B856-08A8159DAF9D.png

 

C9C399CE-A279-400F-B9E9-F47E1895E246.png

 

51026A0F-8476-481F-94A3-AF5C5B8607E7.png

 

 

Labels:
0 Likes
2 REPLIES 2
StephR
Employee
Employee

on ‎08-08-2022 11:41 AM

on ‎08-08-2022 11:41 AM

Oh dear, JMC, I'm sorry you've gone to so much trouble and still can't get connected in Spain.

You've already taken all the steps we'd recommend to get things working, so I've sent you a Private Message with further details on what to do next. 

StephR


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query. 


0 Likes
WADEY23
Fledgling
In response to StephR

on ‎04-13-2023 02:12 PM

on ‎04-13-2023 02:12 PM

Hi there I have the same problem, tried all of the above and been having an on/off conversation with three on twitter. But still no joy. 

Any help would be appreciated 

TIA 

 

0 Likes