Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Poor roaming service in the Isle of Man

My network keeps telling me I may be out of data, even though there is enough data on both two accounts that I have with Three. I am on the Isle of man and use the roaming service. Its been stable the last one month. But it has been terrible today

Best solution Is Band 1 4G Only Available On 4G+ Capable Phones?

Bit of a technical post hereI've noticed that my Samsung A05s only accepts B3,20 and 28 4G, it has never showed B1.My last Samsung A54 does receive B1 on 4G but then I realised that it has only ever showed B1 4G on 4G+ when CA with other bands.Is it ...

Is there anyone out there having problem with 3 networks?

I am currently having a problem to connect the Internet with my TV.

Mobile WiFi antenna booster

Hii am reaching out to the community, looking to boost the WiFi signal near my static caravan. The present signal is very hit and miss, so I was wondering if an external antenna would boost the signal. Has any one had experience in using such devise ...

Text notification for voicemail

Having disabled the text notification for voicemails received I now can’t seem to find out how to reactivate the feature. I didn’t realise at the time that cancelling the text notification renders you without any notification at all of a voicemail re...

3 Data barely working

Hi,In the past few weeks, I've noticed a steep decline in the quality of 3 data. It is extremely slow, unless there is 5g, and living in north Lancashire and often visiting south Cumbria, this is rare.This wasn't the case a few weeks ago. I could get...

Cannot make calls

Good morning three, please for the past One week now I can neither make nor receive calls... Kindly use your good office to help me out .

Holafly esim alongside physical Three SIM issue

Hi everyone. I am working in UAE and am trying to use a Holafly esim alongside physical Three SIM from UK. I have setup correctly in SIM manager according to Holafly support and Roaming is on. However whilst my data is correctly being utilised from t...

Upgrade

So frustrated and angry been with three for 15 years never had an issue with them till now. Upgraded by live chat signed all the contracts was accepted on credit check. Then had a call from three where I couldn’t answer as was driving tried calling t...

New to 3

I made the switch from EE to 3 in September 24.I don't understand what is going on here.Most days I have no signal from my home village.I never had any issues with EE.I am unable to take an audible phone call.Not at all happy. I only have a mobile no...