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Can’t use phone in Spain, help!

JMC
Fledgling

Roaming is on in plan.

Spend cap is set to unlimited (any other value always resets to zero).

Roaming is on in phone settings.

Tried network set to automatic and tried selecting available individual networks.

Have powered phone off and on multiple times. 


Still no joy, please help!

See photos…

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2 REPLIES 2
StephR
Employee
Employee

Oh dear, JMC, I'm sorry you've gone to so much trouble and still can't get connected in Spain.

You've already taken all the steps we'd recommend to get things working, so I've sent you a Private Message with further details on what to do next. 

StephR



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query. 


WADEY23
Fledgling

Hi there I have the same problem, tried all of the above and been having an on/off conversation with three on twitter. But still no joy. 

Any help would be appreciated 

TIA