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on 04-17-2024 07:16 AM
on 04-17-2024 08:39 AM
on 04-17-2024 08:39 AM
Sorry but you’ll need to contact customer service to sort this out.
on 04-17-2024 04:09 PM
Hi @Sue1965,
We don't support standalone eSIMs on Smartwatches. Do you mean pairing the watch to an existing Three phone/SIM account?
There's some more info on Smartwatch pairing with Three here.
If you let me know a bit more about the situation, and what error message you're seeing, I'll do my best to help.
Thanks,
Jonathan
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