Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

JonathanB by Community Moderator
  • 5622 Views
  • 9 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3347 Views
  • 2 replies
  • 3 likes

Call barring settings

 Call barring us on for all incoming calls. Won't let me turn off, tried in WiFi and data, also VPN on and off. Screenshots attached. Need help as can't sign in to bank app :'(

1000000137.png

Call forwarding to overseas number

I want to set up call forwarding to a non UK number because I will be travelling and using a phone with a local number but I still want to receive any calls to my UK number. I have an iPhone 15 and am on a pay monthly plan. When i turn on call forwar...

Chuakh by Fledgling
  • 1471 Views
  • 4 replies
  • 1 likes

Unable to re-register on three

Hello I am unable to register again on three app because I forgot my previous email which I used before but this time I want to update new. Kindly help me  so i can add some other service plans in my current three sim.thank you 

Garima3 by Fledgling
  • 560 Views
  • 1 replies
  • 0 likes

Best solution Voicemail

How long are voicemails stored? Is it 14 days if not listened to, and 7 days if you do listen to them?

PAYG to Monthly Contract Number Transfer

I recently purchased a Three contract SIM with a view to transferring my existing Three PAYG number to it.  However, I was told that there's an on-going issue with Three's systems which prevents this from happening at present.  I checked with Three c...

mtatte by Fledgling
  • 2961 Views
  • 6 replies
  • 0 likes

Unusabe Network

I’ve been paying for years and years, only to have poor to no signal, regardless of my location in the country - be it Scotland, Yorkshire, Wales, the Midlands, or even London. This issue persists across many different types of phones. The data signa...

Cannot do phone calls

I am trying to make phone calls but I can't. Is it possible that this happened because I had not pkenty of money in my bank account and  Three couldn't withdraw. I payed in the evening providing my bank account details after I topped up my account. B...

Bugi22 by Fledgling
  • 595 Views
  • 1 replies
  • 0 likes

Data abroad

I’d like to buy data for abroad. Is that possible?

Aws by Fledgling
  • 839 Views
  • 2 replies
  • 0 likes
Labels
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors