Data Roaming doesn't work
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ01-15-2024 10:39 PM
Been a Three customer for a LONG time. Roaming always worked prior to Brexit and the introduction of roaming fees. I cannot remember the last time it worked because for the last few years I've relied on the Vodafone data connection on my other SIM card.
Setup: Pixel 7 Pro
Physical Three sim. Vodafone E-sim
When abroad, when I use data on the Vodafone E-Sim, it works fine. When I try to use the Three sim I don't get any '4G' / '5G' / 'H+' signal - it's like it doesn't *TRY* and connect to data.
Airplane mode is not enabled (durrr). Data IS enabled. Roaming IS enabled. I have plenty of data left. I have a whole bunch of Go Roam EU passes on my account (I only ever receive the 'whilst you're still in a go roam EU destination....' SMS from Three when I make / receive a phone call).
I've tried in France, Germany, Spain, Portugal all with the same effect. As I say, it's like the phone doesn't even *try* and connect to data. Could there be something wrong with my physical SIM? I've NOT tried putting my SIM in a different phone (oddly enough, I don't have one to hand) so *potentially* my phone could be to blame but I doubt it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ01-16-2024 10:05 AM
You need to contact 3 Cust. Service on 333 to get help, or CHAT.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ08-12-2024 09:53 AM
They havenโt got a clue. Mine does the same. They blame the phone but if i use a different SIM card it works.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on โ01-20-2024 06:43 AM
Mostly abroad there is no time for a support 15 minutes chat especially when you don't have a connection

