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on 09-06-2023 08:50 PM
on 09-08-2023 09:25 AM
Hey @Zahra
Can you give us a bit more context on how we can help here and the problem you're having?
Are you roaming or in the UK?
Is it Pay Monthly or PAYG?
Are you having issues using your plan data or is it an add-on?
If you can get back to me with some more details on this, happy to help as best I can.
Thanks
John D
on 09-06-2023 09:51 PM
Have you turned on mobile data?