Hello. I have tried different options myself.

[Vagif_1201]

Hello, I don't know why? I can't connect via mobile Internet. In my laptop settings, I constantly get a function that there is no access to the modem or access point. And keeps popping up QK place usually password. I want to say a big thank you in advance to the customer support team for paying attention to my situation. Thank you very much. Your client 3 Mobile

[KateS]

Hey @Vagif_1201,

Could you confirm the make/model of the device you're trying to connect? Is this a laptop with a SIM slot, Mi-Fi or a router?

Any extra information you can provide me with would be really helpful, I'll then be able to help troubleshoot the connection issue.

Thanks,

Kate