In Cyprus and my phone has no data

[Rayzor]

When I landed I received no text from 3. My phone 15 has no data despite my being a pay monthly customer. I have tried 

turning on and off data roaming several times 

turning phone on and off

resetting network 

I have got iCloud plus so that isn't the issue. The worst thing with this crap company is I can't speak to anyone human. 
any one any ideas?

[Cairnstorm]

 I am having the same problem. I’m in paphos currently and am having to use WIFI.

previous times it has worked fine. I auto connected to ‘Cyta-Voda’ and got nothing

[tarantella]

Check in the Three app that your spend limit isn't set to zero. 

And check with Customer Services that your credit limit isn't set to £1

[Rayzor · Accepted solution]

That's what the problem was thank you. It was because I was under the impression that pay monthly customers can get up to 12gb of their allowance free in roaming destinations. I'll look for another network when I get home.