Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Best solution LONDON UNDERGROUND WIFI

I am aware Three allow access to Wi-Fi on London Underground ( via Virgin login page ). However, in practise this is a faff - ( trying to recall the url, adding details & remembering the password etc….. ) therefore, as a suggestion - could you imple...

Roaming in USA number not recognized

SpoilerRoaming in USA on PayGo with Google Pixel 6 unlocked, connected to T-mobile LTE. Incoming calls get a "number not recognized" message, outgoing calls work fine. SMS and data both work. If I connect to AT&T, which is what the SIM wants to do, i...

Calls when roaming

I received a letter from Three stating the free Go Roam element will be removed from my contract.From the letter, it is not clear if receiving phone calls will be free when in a Go Roam country if you don’t buy a day pass, or whether that will also i...

topup problem

I used the voucher code to top up on Monday and got a message that the charge was completed and at the same time I got a message that the charge was used up and I could no longer connect to the internet via mobile communication.I would like to know t...

Upload speed restrictions to Microsoft One Drive

Afternoon, do 3 have any restrictions on the upload speed to Microsoft Onedrive when connected via the hotspot on your phone?I ask as I never seem to get more than above 2Mbps in my local area on the upload, yet if you do a speed test the figure is a...

5G signal

I keep reading posts about 5G signal issues and the lack of coverage now this may sound a bit complicated but as I understand it a 5G signal is much less able to penetrate through things like walls windows ECT in the same way that a 3G/4G signal can ...

5G connection keeps dropping

I am in a 5G recognised area and because my network box was full I could not get normal broadband so opted for Three 5G as I was in a 5G area, when I get 5G connection it’s fine and backed up with 4G which is not great, however I feel like in have a ...

Signal in ct21

Is there any way you can improve the service in Lympne ct21

network improvments

about a week ago I contacted three customer service to cancel my mobile broadband contract with three this was to do with the fact that signal quality was bad in my aria or so i thought however I was put through to some one from the tech service he e...

CONNECTION ERROR INVALID MMI CODE

Morning all....my contract with 3 ends 6/9.I have bought and installed yesterday a new Global sim from Worldsim. Worldsim have confirmed the new profile etc for their sim is set up correctly, but I am CONSTANTLY getting the message...."CONNECTION ERR...