Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
Hi everyone,UPDATE: Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. Our monitoring has picked up an issue with calls connected via WiFI which we are investigating urgently. Today, we also expect ...
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi Team,Can you please assist with the activation of new number
Hi I am new three I just moved from sky to three. Since being with three I find it much better with signal and better internet connection,Data speeds. I hope that you will make feel welcome on the community and just say hello
My sim is blocked and I need PUK code
I cannot receive text messages after swapping to Three. I believe it is totally Three's fault as I have; reset my phone and every possible setting on my iPhone 13, Contact Apple Support who scanned my phone couple of times and found no issues, your c...
Been having a NIGHTMARE with 3 network over the last few weeks & been with them on PAYG for years!Been trying to text / ring my customers but says NOT DELIVERED or CAN’T CONNECT my call, it randomly does it for some then not for others and YES i do h...
I've had a mobile broadband plan w/ router for about a month. In this time the adult content filter has not been responding to my attempts to switch it off.Tonight I verified my age via inputting my credit card details. As soon as I did this, it appe...
For the last couple of years, I've had an active free 200MB monthly data sim.Recently after the online account and app has been updated, I couldn't see my allowance or refresh date. The SIM continued working fine (data and incoming calls as well).I c...
Googling for the 3 SMSC number comes up with:Checking your text service centre number.To check your text service centre number on your device:From the homescreen, tap AppsTap MessagingTap MenuTap SettingsScroll to and tap Message CentreThe message ce...
It's extremely frustrating when there's an issue with network coverage and the status checker gives you the generic, "We're fixing an issue with our network in this area..." message.After re-registering via the app (which I was asked to do when my si...
I recently changed to Three on a contract with a new iPhone 13 and requested a number transfer. I have had a text today telling me the number has been transferred but my mum sent me a text message and I haven’t received it. If I text her, it says o...
