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on 11-30-2023 06:17 PM
I have a prepaid sim and it’s just stopped connecting to the internet. It shows up as 4G but I’m not able to open any internet based apps or pages. It was working earlier today when I was in Belgium but hasn’t worked since I got back to London. Please help! Im visiting here and desperately need internet access. I definitely have data available!
on 11-30-2023 07:31 PM
Is mobile data turned off?
on 12-01-2023 08:16 AM
No it’s on
on 12-04-2023 01:01 PM
Hi @Snow78,
Are these issues still persisting? If you try switching the phone off and on a couple of times, and toggling airplane/flight mode on and off a couple of times does this help?
Thanks,
Jonathan
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