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Mifi network not appearing

Segs
Fledgling

Hello, I can't see my mifi network for connection. I have switched the mifi off severally to see if it will be restored, yet no headway 

Mod note: Subject of post changed for more clarity on the issue

4 REPLIES 4
PeteG
Community Support Team
Community Support Team

Hello. 

Can you confirm if the issue you're having is that the Mifi device is no longer broadcasting an access point to connect to? 

Pete.



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Anon
Fledgling

I'm having this issue now, no way to connect as network not visible to any devices. The connection to three network led is on, the light to show the mifi network is turned on is on too. No light on the messages led. Battery should have been charged as the device it always plugged in, but we've plugged it into another USB and the led is flashing to indicate charging. Have rebooted and reset the mifi router with paperclip. The mifi network has just stopped being findable. Please advise

Anonymous
Not applicable

Have you accidentally set your settings to hide your network? Try resetting your router back to factory settings and then see if the network name appears. Afterwards you’ll need to use the login details as shown under the back cover of your router but of course you can always change them to something you choose later.

MZone
Maestro

Put your postcode in the Network Status Checker to see if there is any issues affecting your area. Call tech support on 333 option 4 option 3 and option 3 again. They should be able to give you more info.