Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

I cannot call home from Spain

I am unable to call UK from Spain.I am unable to pick up messages.I am unable to connect to local Spanish network

Not recieve any calls

My problem started more then 1 month agomy second mobile number from three cant recieve calls from NOT three usersi spend many time to speak with technical team and all the time i was doing something in settings, reboot network, reboot device, replac...

Finding out my invoice number to claim samsung laptop?

Have been told I need to provide a invoice number to claim laptop? Of which I have not been given one.

How to keep my number

My current phones SIM only contract on three runs out later this week. After a bit of research I found a good deal on a new phone and contract on another website but still with three as the network. They are sending a new SIM with a new number. My qu...

Three

Hallo I want to top up my account because i was in Poland a return to Uk in 15 of September can you use 10£

Best solution Mobile roaming in Turkey

I'm going to turkey next week. Will I be able to use my mobile phone? I will need it as soon as I land so buying a local SIM won't be possible.

Best solution Stuck with no service and unhelpful support on 1st trip abroad with Three - please help

Dear community, I am abroad (Netherlands), stuck without data services and unable to make calls or send texts. Really need help with getting this resolved. This is my first trip abroad after joining 3 in June and going through a nightmare number port...

Wifi Calling Enabled - Works Intermittently?

During the past month or so I've noticed an increasing amount of problems with WiFi calling.I'm just off the phone with the 3 Network folks in India, during the call I was experiencing very regular audo dropouts lasting several seconds. The call does...

I can’t make calls or text message

Hello, I’m unable to make calls or text which is included in my package

Unable to access certain websites

Hi, I am not able to access any website ending edu.gm on Three network.ERRORSafari: can’t find the server Chrome: this site can’t be reached Apple Support confirmed no problem with device. Able to access the websites via other networks and WiFi (fam...