My number in iPhone settings won’t change

[Faheemkhan]

I was previously with Vodafone and have now joined Three. My existing number has ported over today and calls/sms messages all work perfectly fine and show my original number but the number in my iPhone settings is the temporary Three number. I can’t seem to update it as the ‘save’ button doesn’t do anything which means Facetime and iMessage does not work. I have tried rebooting the phone, taking the sim out, resetting network settings but nothing seems to work. 

[JonathanB]

Hi @Faheemkhan,

If you've tried editing your number in the Settings > Phone menu, then try popping over to iMessage settings and switching this off temporarily, and check if you can now correct the number.

I've noticed another similar topic recently where a community member was able to detail a solution which helped with what sounds like the same problem too: Number in Iphone not able to change after porting 

Let me know if either of these suggestions help.

Thanks,
Jonathan

[Faheemkhan · Accepted solution]

Hi, thank you for your reply

I had to reset network settings and after that the number changed itself. 

[JonathanB]

That's great to hear, I've marked your reply as the solution in case it helps anyone else in the future with a similar issue.

Thanks,
Jonathan