No internet broken mast

[Spike1966]

Why have we not been told about the mast that has been broken for over three weeks iam paying for a service what iam not getting we should get a refund or let us out of our contract 

[jr0]

if you reported it before and still no service you might be able to cancel your contract with out cancellation fees. Chat with broadband contact center.

[Anonymous]

Use WiFi Calling if at all possible