Hello, Akc.
It's disappointing to hear you're having issues. At the time of your post, the network was experiencing a short network issue that affected some users. That issue has no been resolved.
You have highlighted that you've had the issue for a long time now as well though, if you're still having issues, I'd recommend reaching out to the Home Broadband Support team to speak to them about the issue and the options.
Pete.
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
