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on 02-05-2025 08:25 PM
a month ago
Based on a few checks of random postcodes around that area, there doesn't seem to be any stand out issues. It might be worth completing a reset of the network settings on your phone within the Reset menu, incase something has gone wrong with the configuration.
If that doesn't help, I'd recommend using the link Jade provided to reach out to the support team where more in depth checks can be completed.
Pete.
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on 02-06-2025 04:16 PM
Hey @Rottiemamma
Welcome to the Three Community Page.
How are things looking today?
That's strange that it's not accepting your postcode. Is it a new build you stay in? Are you able to tell me the first 3 digits of your postcode?
Also, if you pop over to our Customer service team, they'll be able to investigate this in greater detail for you.
Thanks, Jade
a month ago
Hi it's still the same postcode is DY2 house is over 100yrs old