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Not getting Passcodes from Three Mobile

Phlogiston
Fledgling

I was having difficulty receiving Passcodes from 3 Mobile. I am using a Motorola G82 5G Mobile Phone.. I swapped my SIM card to my old Motorola G8 phone and the passcodes came through without any difficulty. I suppose the next step is to contact Motorola.

2 REPLIES 2
Clever-Trevor
Established

Hi,

Try a full reset back to factory defaults - or - another SMS messaging app ( like Google messages ) - as might be the messages are going to spam…

hope this helps

JonathanB
Community Moderator
Community Moderator

Great suggestions @Clever-Trevor, to add to this I've personally found some legit SMS/texts when checking Messages > Spam and Blocked, and had to mark them as "not spam".



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.