Poor network coverage

[Bennmark]

Has anybody noticed 3 network coverage is getting worse,it's never been the best indoors,but now it's almost as bad outside,very limited Internet & speed is appalling,getting to the stage that I need a more dependable network 

[rmtweb]

Same here - now getting zero signal indoors since they turned off 3G. Zero bars, and only 1 bar outside for miles. Absolutely terrible.

[Renuvin]

Sept 2024 and it's so bad I can't use my phone in my house or even in my local town 

[Malpkakapi]

Same here and I live in the central part!

[MichaelP]

Hello @Renuvin ,

I'm sorry to hear that you've been unable to use your phone in your house and local town.

Have you had a chance to check our Network Status Checker for any issues or work in the area that could be impacting your service?

Also, how long have you been experiencing this issue?

Thanks,
Michael

[Seanvin]

I Agree. I Am thinking of going over to EE

[Amm]

Why is the signal getting worst? Before 5g I used to get good signal indoors, now I can barely get 2 bars 

[PeteG]

Hello. 

There could be many reasons for signal dropping down on the device. It wouldn't be possible to make that determination from here, sadly. 

A fault could be one reason, or increased interference in the area could be another. In order to have a full set of checks done, you would need to speak to the Support Team where they have access to the tools needed to run those checks. 

You can also have a look at the Service Status checker to see if there's any known issues in the area. 

Pete.

[Jack2649]

My signal is atrocious, I was at a wedding last Sunday in the lake district, everyone at the wedding could get a signal but me, I struggle to be able to use it when I am in town were I live. I will definitely not be renewing my contract when it expires, going back to Vodafone.

[KateS]

Hey @Jack2649,

I'm really sorry to hear that you've been experiencing issues with your connection in your home town and other areas. Have you been able to check the expected coverage, and our Network Status Checker for any faults or work that could be causing this? 

Can I also check, how often is this an issue? As well as, how long have you had your current SIM for?

Thanks,
Kate