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Poor network coverage

Bennmark
Fledgling

Has anybody noticed 3 network coverage is getting worse,it's never been the best indoors,but now it's almost as bad outside,very limited Internet & speed is appalling,getting to the stage that I need a more dependable network 

26 REPLIES 26
Seanvin
Fledgling

I Agree. I Am thinking of going over to EE

Amm
Fledgling

Why is the signal getting worst? Before 5g I used to get good signal indoors, now I can barely get 2 bars 

PeteG
Community Support Team
Community Support Team

Hello. 

There could be many reasons for signal dropping down on the device. It wouldn't be possible to make that determination from here, sadly. 

A fault could be one reason, or increased interference in the area could be another. In order to have a full set of checks done, you would need to speak to the Support Team where they have access to the tools needed to run those checks. 

You can also have a look at the Service Status checker to see if there's any known issues in the area. 

Pete.



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Boss21224
Fledgling

When is it going to be sorted we need it now i can't call at all

Debra1231
Regular

Is there any NEW reports all I'm seeing is 2024

Debra1231
Regular

I know it's really annoying my friend is ill and expects my call

Debra1231
Regular

Service checker is down

Jack2649
Fledgling

My signal is atrocious, I was at a wedding last Sunday in the lake district, everyone at the wedding could get a signal but me, I struggle to be able to use it when I am in town were I live. I will definitely not be renewing my contract when it expires, going back to Vodafone.

KateS
Community Support Team
Community Support Team

Hey @Jack2649,

I'm really sorry to hear that you've been experiencing issues with your connection in your home town and other areas. Have you been able to check the expected coverage, and our Network Status Checker for any faults or work that could be causing this? 

Can I also check, how often is this an issue? As well as, how long have you had your current SIM for?

Thanks,
Kate



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Marcp
Fledgling

It's the worst. I never have signal