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Porting number issue

Sjh78
Fledgling

31 may 23 I changed networks from 02 to three, I got pac code and porting to take place Monday 5th June. 
Monday 5/6/23 02 switched off my network and three gave me a temp number 5 days later porting still hasn’t taken place today it’s Friday 9th June 23. 

I have been calling three daily even popped to local warehouse shop to get help, I am frustrated and fed up…… 

Thursday 8/6/23 last night I swapped old sims over back to original phone then swapped put three sim back into new phone now can see my original number in phone / iMessage/ FaceTime the temp number has gone…. When calling either numbers now they are both not recognised what the hell is going on.

Porting is a simple 1 day job, and should transfer straight away not take over 5 days?????

1 REPLY 1
JohnD
Community Support Team
Community Support Team

Hey @Sjh78 

I've sent you a PM with some more info so we can get this looked at a bit further for you.

Thanks

John D