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SMS messages not sending

Elkingdl
Fledgling

A couple of months ago I transfered my number from ID to Three on a new iPhone 15.  Since then I’ve had problems sending normal SMS messages - they just end up saying message sending failed.

weird thing is, the problem is intermittent.  For some people sms works fine, for others it fails.

ive tried all the normal Apple suggested stuff to solve it, but its not working.  Removing the sim, airplane mode on off, even tried it resetting the phone.  Nothing fixes it.  iMessage works fine, nothing else does.

Any suggestions?

11 REPLIES 11
RonnieRinger
Fledgling
PeteG
Community Support Team
Community Support Team

Hello, Ronnie. 

It's disappointing to hear you're having issues. If the reset steps I recommended above haven't worked for you, you'd need to reach out to the Support Team directly in order to raise the issue and have it investigated. Fingers crossed they will be able to resolve it like the others. 

Pete. 



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