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SMS text not sending

sarah5
Fledgling

Monday

Monday

Hi, 

I have been unable to send SMS texts from my iPhone. I’m still able to send iMessages, but all my SMS texts are failing to send. I can also receive messages from others, but I cannot send them. Could someone assist me with sorting this out, please? I’ve tried turning the phone off and flipping it into aeroplane mode countless times and reset my network settings, but to no avail.

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Paddiewack
Rising star

Monday - last edited Monday

Monday - last edited Monday

Several possible reasons could be at play here and I doubt any of them are technical.Things to try; Can you make a call or does that fail? When you send an iMessage are you using WiFi or mobile data? I think this issue is account related meaning if you’re payg do you have sufficient credit or if you’re pay monthly is your account suspended. I mean you no disrespect in saying these things.Contact customer service for assistance.

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