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Artjol
Fledgling

on ‎04-22-2023 11:50 AM

on ‎04-22-2023 11:50 AM

Heyy 

Last night i get this message 



Hi there,

We're looking into your issue now, and we'll be in touch as soon as possible.

Your issue number is:

00239002

After a this message my namber its not work more 

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JonathanB
Community Moderator
Community Moderator

on ‎04-26-2023 10:35 AM

on ‎04-26-2023 10:35 AM

Hi @Artjol,

Are you still experiencing this issue?

If so, can you give us a little more info so we can hopefully understand what's happening a little better?

When you say your number doesn't work, are you getting no signal, or are there any error messages displaying on your phone? Or is it an issue with making or receiving calls specifically?

JonathanB


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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sc1999
Local celebrity

on ‎04-22-2023 12:15 PM

on ‎04-22-2023 12:15 PM

Hi, use this link to see if there is still a problem: Network Status Checker - check your signal and get support | Three

If there is, the NSC is not infallible, you can call customer services on 333 or, from any other phone,
0333 338 1001.

Also, if you have not already, turn your phone off and on. It's the first line of customer services help script.

 

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