- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 02-03-2026 11:30 PM
My signal at Lillyhall near Workington constantly drops and I am missing calls and it has been this way for weeks now.Any plans to fix this asap?
on 03-03-2026 10:33 AM
Hi @Martin1979,
I understand the network status checker has shown congestion and planned work as potential reasons for the service issues you've been seeing.
If a timeframe isn't shared and things don't improve, please chat with Customer Services via your account, and they'll complete some further checks and look at alternative options if this continues to impact you.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 03-03-2026 07:22 AM
put your postcode into NETWORK COVERAGE PAGE to see if any Engineering work reported.
on 03-03-2026 08:06 AM
Already done that the issue is the mast being busy at times.It said there was an issue in the area weeks ago before it updated to that.Strangely using lebara who use vodafone gets me full signal on their network but means I am paying 3 for a service they are not providing.