Sim upgrade

[Kevb55]

I have been with three a long time, I had unlimited everything, then I was advised I am only using 4-5 gigs a month so I moved to sim only 12 gigs which is plenty but every month I am getting near to my limit. My data ran out a couple of days ago so I upgraded my sim to light 24 on the orders it says it’s been confirmed but how long does it take, it’s been three days.

[FraserC]

Thanks for getting in touch. Sorry to hear you were hitting your limit each month - you can always manage this through the app if you've got access. Did you upgrade online? Have you had any info about delivery or dispatch?