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Texts not working

Gracej9UK
Fledgling

I can no longer send texts to Australia or premium numbers. It just stopped mid conversation. I am using an iphone

3 REPLIES 3
sc1999
Local celebrity

Have you run out of credit or are you hitting your spend cap?

Gracej9UK
Fledgling

Thank you for your reply. I pay monthly and I don’t have a spend cap set. 

JonathanB
Community Moderator
Community Moderator

Hi @Gracej9UK,

I'm sorry for the delay in picking this up. Are you still experiencing this issue now?

Are there any error messages when you try to send the text? Do you know if this is affecting calling chargeable numbers as well as sending messages?

Thanks,
JonathanB



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.