Toggling caller id on and off

Anonymous · ‎02-17-2023

Just moved my number to Three from O2 and have noticed that the caller ID button on my iPhone 12 isn’t available. There’s just what can only be described as a spinning asterisk. Has anyone else had this issue and if so any thoughts please?

Thanks

PeteG · ‎02-18-2023

Hello, Paddiewack.

Welcome to Three.

We don't currently support changing the Caller ID option from the handset. This is why the button won't do anything. You can still change the caller ID setting if you wish, and you can do that by making the request by calling or Livechatting with the team whenever you need to change it.

Pete.

Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.

View solution in conversation

AubsUK · 2 weeks ago

Mattnorwich has a solution further up this thread, or here's a direct link:https://community.three.co.uk/t5/Network/Toggling-caller-id-on-and-off/m-p/17411/highlight/true#M286...