My Voicemail is no longer working?? I haven't changed any of the settings. It was working perfectly well until recently. I have literally spent hours speaking to the customer service team and the (so called) Technical Team both via telephone and online chat. To be honest the Customer Service has been appalling, the "Technical" Team are just making wild guesses to try and resolve my issue.
I have made an official complaint but that doesn't seem to have made any difference either.
Can anyone on here please help as I am losing the will to live trying to deal with your overseas technical team who are clearly not trained properly to deal with "technical" matters.
If I cannot get this matter resolved then I will have no option but to escalate to the Financial Ombudsman after 28 days to allow me to terminate my contract early (penalty free) to join a network provider who can provide me with a reliable Voicemail service.
Regards
