Voicemail greeting

[SJade]

I have recently got a new phone and contract with Three. I have brought my old number with me. 

When trying to access my voicemail it won’t let me listen to any messages until I record a personal greeting but I don’t want to?

How can I access my voicemail inbox without this please? It’s really frustrating.

Thank you 

[sc1999]

Your first recording, usually your name, is the default and cannot be changed. You can then record different messages for different actions. If you don't want the usual "sorry I am not available..." just record your number and this is what people will hear.