Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Been in Thailand for 10 days and data roaming has been working fine, I bought ATW extra 14 day pass and have a few days left on it it shows in my account, also purchased a extra 7 day pass, data roaming has been working perfect for 10 day except toda...
I have just switched my number to 3, when I got the SIM last week I put it in and WiFi calling was automatically switched on and showing in the status bar. I've just switched number from my old provider today, put the 3 SIM back in and WiFi calling i...
If I use my phone to call a UK mobile which is in Canada will I be charged extra or will I be charged normal ( free ) as if I was calling a UK number in the UK.
Hi all, I have got a addon activated but it’s now using this addon and I still have credit balance of nearly ten pounds.The balance should reduce first but data is coming off my addon allowance. Is this right or should I contact 3. Ta
Anyone know why threes 4&5G network is super slow? Im paying alot for unlimited data and I can't even seem to watch a 30 second clip without it constantly buffering it's getting that annoying I'm wanting to cancel out my contract and go with someone ...
I struggle to make basic phone calls. Often when I am at home. Calls either cut out completely, person on the other end can't hear me, or the call can't even go through (just hangs up).Wi-Fi calling doesn't work. I believe this is something to do wit...
Hello can I get new sim please my one is damaged. Thanks
This is FYI, so informed decisions can be made.It isn't the first time I've posted about this, but nothing has changed, in fact things seem to have gotten worse. I've ran upload / download speed tests and they both come back as VERY low. (.... before...
I need some documents like proof of purchase and proof of barring from three
Hello I updated my phone to the iphone 16 pro just over a month ago and have been having problems making and receiving calls this last week but only on the occasion.Most of the time my calls will go through with no issues and then occasionally I will...
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