Network – Get support for network related queries

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

Roaming not working, "sign in to network" giving error...

A couple of issues:I have fully inclusive roaming included in the plan which I have had since 2019.. but I am receiving texts to inform me about roaming charges which is worrying! When I go to see if I need to add a roaming plan, the plan is there th...

issue with moving number to Three from Lebara

Hi everyone,I need some help, please. I asked to move my number from Lebara to Three. It was meant to be done by the 12th of April, but it's been nearly a week now, and I'm still stuck.My Lebara SIM is still working, but I can't get calls on it, and ...

Why cant i text to a radio station number 80295? ?

Was totally fine when i was with EE, very frustrating

Roaming package for USA?

Hi was just wondering if anyone could help? Travelling to USA in a couple of weeks? What is the best roaming plan? I spoke to someone at three the told me the 14day pass for £24 would be good but when I read it, it’s doesn’t say USA on it so am confu...

Cant link my esim with samsung 6 lte watch

I can't link esim with samsung 6 lte all I get is error code

Please Help Split Port

HiMoved to 3 from Spusu this morning I can only receive texts and call from the 3 network and its mvno's.I cannot get call or send texts from anyone else pleasse help!ThanksJohn

Best solution Multimedia messaging

Why doesn't three allow mms messaging?

data not working abroad

Hello,I am currently in Norway and cannot access my data abroad. All calls are going through fine, but data is not working. I am on a 30 gb PAYG (esim) plan, and have only used 5/12 gb for the fair usage limit. I have already tried restarting my phon...

Zyxel nr5103 Bridge gone silly

I've had this setup in passthrough mode for over a year working fine feeding my Asus ax88u and using that for everything .Just over a week ago I lost the Internet. When I looked into it the zyxel was showing no signal and red error re booted several ...

5g mast upgrade

Hi is there anyway to see if my local mast is due for a 5g upgrade, I have been testing and every other mast is 5g bar my local one