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sp2
Fledgling

Need help please,for almost a week I have not been able to make calls on my mobile,I can receive them and use text and everything else.Any help would be appreciated,thanks.

 

3 REPLIES 3
JonathanB
Community Moderator
Community Moderator

Hi @sp2,

This issue could mean that VoLTE/4G Calling isn't enabled or supported on your phone. Have you seen our article How to ensure your phone is ready for the 3G switch off? Let me know if the info there helps you get your calls working again.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Malasor
Fledgling

The very same issue on a Samsung phone in the past 3 days.

Geluk
Key player

Use their CHAT page, or direct message them on Social Media.