3+ registration

[Baz25]

Hallo 

I am unable to register on the 3+app. keep getting a message "Sorry something has gone wrong". I have contacted the assistant but no help at all. I have removed the app and reinstalled it and restarted the phone. I can use the ordinary 3 app. My phone is Samsung x-cover 5.

Can anyone help please?

[MZone]

Have you been with Three previously using the same phone number and left and now come back by any chance using the same phone number?