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My3 app

Have got an iPhone 6s Plus. All updates have been done. My Three app does not open up when I press ‘my account’ to check my bills etc. 15.8.3 is my current IOS installed version. Any help to rectify this issue will be really helpful.

Inderjit by Fledgling
  • 1176 Views
  • 3 replies
  • 0 likes

Need Help to acquire Proof of Usage!!

My phone was stolen last 31st of August 2024. I have been with Three customer service, both in live chat 10 times and numerous phone calls for the past 4 weeks just to attain this document. They keep on telling me that there is no record of usage in ...

Rafael by Fledgling
  • 1926 Views
  • 5 replies
  • 0 likes

Query note

I have made query with three about my complaint, three escalate my case and I just got email that's says there is an update on my query, I can see there is new note in my query from three but I can't open it, can anyone let me know how I can open it?...

Viren by Fledgling
  • 950 Views
  • 1 replies
  • 1 likes

Issue accessing my mobile broadband account.

Hi,   I have recently purchased a 5G mobile broadband hub from three and when I try and log into my account the website says it has sent a text to a number with a pin.   I don't recognise that number and of course I don't have a three mobile number a...

Logging in

My wife, Julie , passed away on 10 August 2024, account number 9******** when I attempt to login to my account 1******, I STILL get the message, "Hello JULIE *****" Account 9******   John B**** 07*****

jhb by Fledgling
  • 652 Views
  • 1 replies
  • 0 likes

Wrong default credit report under a different name!

Three reported a default on my credit report under a different name which i didn't know until today because i am applying for a mortage. You basically destroyed my Equifax Credit score and no liability? I need this fixed now! What kind of joke is thi...

Madziaer by Fledgling
  • 715 Views
  • 1 replies
  • 0 likes

Schemer

Hello this morning I received a call from someone he told me that he received a call from my number I said no I didn’t called you he said then someone is using your phone number to scheme people there any one to help me thank you 

Atefi by Fledgling
  • 576 Views
  • 1 replies
  • 0 likes

Roaming to Reunion not working

I currently pay 21£ for a plan including 28 days go roam. Iam currently traveling to Reunion to care for a sick relative. Since my arrival the roaming is not working. I trqvelled through France to reach n'y destination and the roaming did worked in p...

StevenG by Fledgling
  • 619 Views
  • 1 replies
  • 0 likes