Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Add ons problems

Hello, since January 16, 2024, I have a problem with the purchase and extension of adds ons for Pay As You Go (it shows £0 for the date, packages, the transaction is not possible), on January 17, 2024, I reported a problem at the three store in Norwi...

Move existing number to a new plan

I have a plan, with 3, that my wife used. She bought a new plan and got given a new number.What do we need to do in order to move the old number to the new plan?Just get a PAC and proceed that way?Thank you

alexon3 by Fledgling
  • 912 Views
  • 1 replies
  • 0 likes

Three apps

hi im new in three i buy 10£ 60gb pack monthly but when i log in three app’s always showing account was closed but I talk in coustomer service they told me your account was active but I can’t see my use’s anything please help 

IMG_0033.png

Best solution question about pay as you go plan

last week i bought a sim from the three shop, pre paid with the £35 unlimited data plan on, i was just wondering if it will auto renew next month if i have £35 of credit on before it runs out, or will i have to manually buy it again?

Arley by Fledgling
  • 1662 Views
  • 2 replies
  • 0 likes

Removing an add on

Does anybody know please how to remove an add on? I'm having difficulty doing so both through the app on my phone and on my laptop. No joy either when trying to use the digital assistant chat...

How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors