Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Changed to Three/Vodafone.

I cannot believe how brilliant Three have been. I transferred from O2 after nearly a year of constant problems, will never use them again. Tried Lebara, that did not work, left after a month. From the day I ported my number over to Three the whole pr...

DavidH by Fledgling
  • 1185 Views
  • 2 replies
  • 3 likes

Phone taken out in store

In December someone went into a 3 store and took out a phone contract in my name using my address, but with a different account number and sort code. 3 have since said it was me that went into store but can’t provide me with the store I apparently we...

Cafe Nero reward code

Hi,I’m new to three rewards. I clicked on the reward for £1 cafe Nero drinks for this week. The code generated however it’s locked and says already claimed which I haven’t. 

Rsgr by Fledgling
  • 2493 Views
  • 3 replies
  • 0 likes

Promotions in Shrewsbury

I’ve just been on the phone with Three I hope, they have sent email from:promotion@info-three.comAnd called from number: 01939 834250Is this legitimate? They are to be calling me back later and said it’s to reduce my bill for my 3 contracts cards. Ev...

Help

I got a sim that says 3 months free so my first bill is April but it says on the app mybill is generated on the 16th January but on my account details it shows 24month plan 0 a month does that mean the bill will show “0 also I changed my mind about k...

Lost phone - trying to blacklist

Hi - I have contacted Three several times over the last few weeks. I have been trying to get my device blacklisted as I have lost it. I have sent my proof of purchase several times to the proofs email address, as well as speaking to about 10 people o...

Incorrect Billing

Hello. Why do I get charged more then I'm supposed too? Since 12 May it was £25.16 to 11 October but then it was increased to £55.17, then went down to £25.18. Then for December £55.17 and now January £61.16. I have unlimited Plan Details and Unlimit...

Izabela by Fledgling
  • 830 Views
  • 2 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors