Accounts and services - Get support for Three services

Account in credit

Having set 3 home broadband up with a zte m386d router and paying the required direct debit for the last 10 months with no issues . I found that marchs payment wasn’t taken . Looking at my account found it to be £-84 in CREDIT ! Got on the case with ...

Closing cases and complaints without response and with no warning.

Can anybody help?On Friday I raised a case with Three about random roaming charges on my account. A case was opened and then 2 days later it was closed without any response being given and without any chance to respond or ask for more information.I c...

Pay my billing

Hi I want to change my account number to pay my bills

Unwanted goods from three

Hello, I'm presently going around my 3 accounts adjusting the initial mistakes made in the re reg or conversion of accounts and I have found one of my email addresses connected to my primary account showing my age to be 13 years old.How did this happ...

Cancel Old Contract During Cooling Off Upgrade

I bought a contract in January but then decided to switch providers. Thing is I missed the cooling off period so obviously I had to pay the remaining fees if I wanted to terminate my contract with 3. I spoke online with customer service and they told...

Phil H

A question about contracts, should I use different plans for my Tab S9 and my and my Galaxy A12 or just use the phone as a Hotspot as and when I need it? any help would be apriciated.

Robbani

Hi any one help me about this issue I think three network is totally fraud now because 3 months ago they send 2 SIM card my name contact but I don’t know how is possible without my permission they make contact my name then I call them and tell them a...

Over charge

I am on holiday in the USA before leaving I thought it a good idea to pay for a £60 go roaming. I placed it into my basket and completed expecting an emailed confirmation this dod not arrive so I assumed it had not gone through and therefore repeated...

Smart watch sim to cancel it

I have a smart watch sim is a rolling monthly contract around £6 a month for the last two months I’ve been trying to have it turned off as I don’t use the watch no more. The watch is not using the Sim. I’ve asked to deactivate it they said I had to d...

Can I upgrade my phone with a SIM only plan?

I’m looking at getting a new phone, will I be able to get the new phone and just put the SIM out of my current phone into the new one without a charge as i’m only a SIM only plan?

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