cancel
Showing results for 
Search instead for 
Did you mean: 

Account Issues (Error 500)

Skipper
Fledgling

Hi there. 

Pay as you go user here.

For more than 2 weeks i am not able to access my account. I can login but I cannot see any details of my account.
Instead I receive an error “There's an error

We're fixing it. Please try again soon.

Error Code: 500”

I have tried from both ios and android, thru three app, multiple browsers, incognito mode and the same thing happens in all situations.

I even contacted the live support agents, and for almost 1 hour keep trying without success. They have tried to create me a new account, i create a new email address, but when I m tring to create new account with new email it s said that the email cannot be used (keep in mind is new email not used ever).

I’m currently overseas, unable to contact any store.

Any ideas please?

IMG_0205.png

1 REPLY 1
Geluk
Key player

Call 3 CUSTOMER SERVICE on "333"😄