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Account registration

Piyumi1993
Fledgling

on ‎08-26-2023 08:22 PM - last edited on ‎08-28-2023 09:10 AM by Community Moderator

on ‎08-26-2023 08:22 PM - last edited on ‎08-28-2023 09:10 AM by Community Moderator

Hello,I can’t make an account for my sim.I haven’t provide a mail early but continuously system asking a previously provided mail.my number is 07*********.

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2 REPLIES 2
JonathanB
Community Moderator
Community Moderator

on ‎08-28-2023 10:07 AM

on ‎08-28-2023 10:07 AM

Hi @Piyumi1993,

Having an email registered is essential to access your online account. If we've somehow missed this step, or you can't remember what email we originally registered then customer services can update this for you.

Please don't share your mobile number or other personal details on the community, this is a public space so what you share is visible to anyone that's browsing.


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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sc1999
Local celebrity

on ‎08-26-2023 09:28 PM

on ‎08-26-2023 09:28 PM

Hi, this is a public space so now the world knows your phone number. Please edit your post and remove your phone number.

Call 333 and seek their assistance. 

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