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Conversations

Best solution No data

Since swapping to 3 mobile I have not been able to use my phone via cellular data (without wifi) for messaging, email, online apps etc. this is despite full coverage. Live chats and several conversations with the three tech team have been unable to r...

words8 by Regular
  • 632 Views
  • 4 replies
  • 0 likes

Amazing service - Milton Keynes

After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK. What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store...

Gailluck by Fledgling
  • 5753 Views
  • 1 replies
  • 1 likes

Two numbers on one email, can't access one...

I've been with 3 for years, and last November my Mum signed up for a contract too.  As she's older she doesn't use email, so I used mine, which is on my phone plan.The contract etc is all in her name, linked to her address, and she pays for it.I can'...

ZoeP by Fledgling
  • 407 Views
  • 2 replies
  • 0 likes

Legacy Go Roam

Hi I have a legacy contract that includes my roaming and I have used it in Europe with no fees. I am visiting Singapore, Cambodia, Vietnam and Thailand.Do I have data and call roaming in these countries or will I be charged? If so is there a package ...

Markj by Fledgling
  • 483 Views
  • 3 replies
  • 0 likes

333

How can i make the payment so i can resume my service back again. After i have being agreed with three to pay up to 7days which i still got four days left. I can’t call 333 no connection online.  

Tq by Fledgling
  • 323 Views
  • 1 replies
  • 0 likes

i can't register my3 with new updated email

i have updated the email and trying to register my3 three app by using new email but it shows the error that you're already register. i have been stuck agent don't know anything thats really making no sense why is that happening

saj by Fledgling
  • 296 Views
  • 1 replies
  • 0 likes

One pass code I didn't request

So I received a one time passcode that I didn't request as its 11pm at night tx said to contact 3 if I didnt request but as it's late no one available on live chat. Should I be concerned? Only been with 3 a couple of months. Actually just realised I ...

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