Trying to upgrade since 24/07/24 both via the App and Live Chat.I cannot do this in store as I do not have valid photo ID, so that’s why I’m trying to upgrade via the App.I have been with 3 for absolute ages.Everything has gone through all apart from...
Hi,Did an upgrade on 29/06 and all went through. For whatever reason device was not sent although I have all documents (contract etc) I have been trying to chase costumer service but they say - wait, it's all in processOn 26/07 Direct Debit payment f...
Being 'technologicaly challenged' I prefer to speak to a person to resolve problems. However, for many weeks now I have phoned various numbers, but was unable to get past the un-helpful automated system. My account has now been passed to debt colle...
Hello,I have recently came over to three bringing my phone number from EE. I have registered fine for the three app but I am unable to register from three+ I always get an error message that I am not able to register for three+ as only payg or pay mo...
Took out buisness line and payed upfront before the 13.00hr cut off and phone and bundle in stock.Bundle went out of stock at 15.00 on day I completed order when rang up next day was told phone in warehouse ready to ship just waiting for leaflet from...
The worst network! There's no one to speak to! They just give you automated options.. Then when when you accept to chat online, there's no chat! You click on chat button, but nothing happens.. Really it's the worst network. I've run out of data, so I...
Have done a factory reset on an old phone I found in a drawer in our house, there's a 3 SIM in it but the number doesn't come up as any of my contacts, wondering how I can find out who's paying the bill for this number if anyone, whether it's monthly...
