Add on not working

[Paul2e]

I have paid £20 for an add on,I have received a text confirming I have 14 days of unlimited Internet but it now keeps telling me I have none,this is within just a few hours of paying

[Maxine]

Hey Paul2e, 

We're sad to hear this has been your experience with our Add-On's. Do you still see the same information when you log into our website to check your account? 

In the meantime, our Customer Service Team can certainly check why this is happening, and give you some peace of mind about the remainder of your Add-On.

Maxine