So I've got a plan whete I pay for my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed and sent to debt collectors. Now I do not know why they've agreed to a date but haven't been adding it on??? Is anyone else having these issues??? Some months my bill is 77 some months its 50 it's so confusing!
