Amazing service - Milton Keynes

[Gailluck]

After receiving a new phone today and getting absolutely no help on the phone from customer services I was sent to my nearest 3 store in MK. 
What a difference from the appalling service on the phone. I was helped by Abid who is a trainee in the store. He responded to my needs perfectly as I was fuming at having travelled over 20 miles after spending 2 hours on the phone. He fixed my issue within minutes and was an absolute joy. 3 are lucky to have him and I hope someone in his leadership team sees this and can give him some recognition. 

[KateS]

Hey @Gailluck,

Welcome to the Three Community.

I'm really sorry to hear you've been let down with our Customer Service support over the phone. However, I'm glad to hear Abid was able to resolve these issues for you. I'll make sure the feedback is passed along to Abid and his manager. 

Thanks for sharing,
Kate