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I’m currently in the US. I have an iPhone 15 Pro. I received a text to say my go roam pass had activated but am not able to access the internet. Any advice appreciated at it’s extremely frustrating. Have turned phone off and on etc manually choose...
I've been trying to transfer my eSim over to a new phone.I called customer services and they said I'd get an email with a QR code, but the email never arrived! Now the eSim in my current device has been de-activiated by Three and I no longer have a w...
Just purchased the 7day eu roam add on for £12. Works out £2 cheaper and allows you to use all of your data allowance rather then limited daily however how do you know it’s active? no emails nothing on the app?
Unable to check allowances in the my3 app for my second phone.I have 2 payg phone numbers, a physical sim in one phone and a new eSIM in another phone, registered against one email address.In the my3 app the allowances for one number can be seen, the...
Hello Three Community,My 10 GB plus 2GB Data Pack add on will expire on 31st May 2024. Actually my Data has finished and I need the Data straight away and also this Data pack always falls short for me. So I have removed the current Data pack and I ha...
Hey, I upgraded my plan with device on 5th of this month. But now I realized I got charged for my previous Plan how it will be happen. How I can pay twice for a Plan?
I am on holiday and have run out of data, I have £15 credit but can't top up any data because I only topped up my monthly £10 data plan a week ago. How can I add more data please
Hi I'm having problems with leaving three one of my numbers for my child phone has a different email address and I can't pass security . Can anyone help
I need someone to contact me to sort this mess out. I placed an order for 5G home broadband on 19/11/2023. The goods arrived on the 21/11/2023 I cancelled the service on the 3/12/2023 - as is my right under the consumer rights act 2015. The service w...
The new website is NOT user friendly. I have had problems purchasing add-ons for the past few months since Three changed to the new webpage. In the past few months, it always shows £0 free SIM on the order summary when I bought the add-on but never h...
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| Subject | Author | Posted |
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| Wednesday | ||
| 2 weeks ago | ||
| 19-04-2025 11:35 AM | ||
| 17-02-2025 01:14 PM | ||
| 21-01-2025 12:58 PM |
