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Auto-renewal on new PAYG

Uitlander
Fledgling

Hi, I'm new to Three and am using a PAYG SIM on with a New Pay as You Go account. I have made an initial top up so that I have some credit, but opted for PAYG as I don't want a regular monthly bill commitment. I have a few questions that I'd appreciate some help with:

1. The Three App has a setting for auto-renewal. I don't want to configure any auto-renewal - is it possible to opt out of this feature? 

2. I entered my debit card details to buy my initial top up. I am not sure whether these have been stored on my account or not. I can't see any details in the "Manage saved cards" section. Does that mean my card details have not been saved?

1 REPLY 1
Anonymous
Not applicable

Two questions!

1) Auto renewal has to be set up specifically and youโ€™d have got a confirmatory text if it had been set up. No text no auto renewal!

2) Again youโ€™d have to specifically opt to save your card. No opt in no saved card.

Hope this helps. 

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