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Florin25

HiWhenever I try to log in on the Three Website or the App. I receive the following error:Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to home22d5d9a8-fe0d-460b-a  I...

florin97 by Fledgling
  • 533 Views
  • 1 replies
  • 0 likes

Best solution Potential fraud

I keep on receiving calls from the following numbers 07********* and 07*********. The individual claims to be Harrison, rep I.d 2007. He is offering me a Samsung s22 for £10 a month including 20gb data, unlimited calls and texts for 18 months. He sen...

HR1 by Fledgling
  • 1122 Views
  • 1 replies
  • 0 likes

Pay as you go top up

Hi top up £35 at 12.05 am And you send a text Say  Hi there, Your £35.00 Top-up's good to go - so your new balance is £35.00. It's 35p per minute, 15p per text, and 10p per MB of data. You can also convert your Top-up to a Data Pack - which gets you ...

Jade1975 by Fledgling
  • 1547 Views
  • 2 replies
  • 0 likes

Best solution Possible scam

03333381040 This number called me said it was from three UK after I placed a order for upgrade asked my postcode and dob knew what phone and everything i had on my order but then proceeded to say they needed to update the price as it had gone up even...

SL1994 by Fledgling
  • 1395 Views
  • 2 replies
  • 0 likes

Best solution Go Roam on a lite plan

I am going to France next week and I have a lite plan, it says go roam is excluded, do I need to buy a pass in advance or will it just charge me £2 a day when I get there?

bethx28 by Fledgling
  • 1209 Views
  • 2 replies
  • 0 likes

Best solution Trying to change my surname

I've been trying to change ge my surname since 2019 on my account I've sent email after email along with my marriage certificate to the email provided and it's still not been changed. Everything i contact three im just told to send the email again. N...

Zoeb87 by Fledgling
  • 1460 Views
  • 4 replies
  • 0 likes

Trade in payment

Upgraded to samsung s25. Got offered £64 plus £120 promotional bonus. Decided to opt to have it taken off my new device plan. Recieved a confirmation email on the 17th February stating it would be with me in 5 days. Still nothing, had my first bill a...

Dury by Fledgling
  • 1462 Views
  • 5 replies
  • 0 likes