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I just want to speak to a human

I have had a payment decline (unsure the reason why as the payment funds are sat waiting for the direct debit to take them out) but regardless it declined. I then try to use the app to pay, fails… I never have any success with the app. Same again wit...

haartttt by • Fledgling
  • 1422 Views
  • 1 replies
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Best solution Changing account details

Hello everyone, I am looking for a way to change the personal information about my Three account. But I don’t know how to change the Date of birth and now it shows my birth date is 1 Jan 1900. Please help me thanks沈

NEWTYPES by • Fledgling
  • 1871 Views
  • 5 replies
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Stop my ex getring mail from 3

3 keep sending mail to my ex oartner when he is taken off my account. I have told em several times. How do I stop this from happening can anyone help me. My ex dumped me and made me homeless and don't eant him knowing anything about me can someone pl...

Out of allowance data charge whilst in France

My daughter is on a school trip in France and has hit her spend cap (£20) due to an “out of allowance data charge” of £15 for “Go Roam in Rest of World Data”. France is in the “Go Roam” destinations so she should have just been charged £2 per day so ...

Wrong data plan?

I got this phone last Saturday. A 3 year data plan costing me £38 a month. I was given two sims on the phones arrival. Soon as I put my sim in I asked to change back to my number. Which I'm still waiting on. Then realised that my data and phone servi...

Trade in

3 has had my trade in phone for over 3 weeks now and told me that I would get my refund to my account within 5 days........this was 12 days ago and only just been told after 4 chats online that it went into my 3 account today and would take another 7...