- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
2 weeks ago
Three has fooled me since begining saying they will give me an apple product if I take the sim and contract. Its been 11. Months I am in contract with them and now they say your credit Check failed we cannot do anything and can provide android one
Although I was paying my debits on time I am going to tell people and also write a review on google regarding this
Tuesday
So tell me what is the point in being a three customer paying bills on time building a good rapor if three wont help there customers and show them the same loyalty there customer's have shown them!!!
Wednesday - last edited Wednesday
Hi @salvatore,
I'm sorry to hear this, are you also referring to a failed credit check like the original poster, or another issue? If you let us know more, we'll do our best to help or provide advice if possible.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
a week ago
Hey @Kashiwalebalaji,
Welcome to the Three Community.
I'm sorry to hear you failed the credit-checking stage and can appreciate how disappointing this must be.
Unfortunately, we're unable to proceed with a device plan agreement without a successful credit check. You can find out more information on how we process a credit check here.
Thanks,
Kate
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.