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Best solution Unable to register / log in using old email address

I have recently return to three but was unable to re-register or log in using my old email addressWhen I tried to login in, it will state that your account is closed.When I tired to re-register, it will say someone is already using the same details r...

Thanatos by • Fledgling
  • 10855 Views
  • 15 replies
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3 app. What a joke.

I didn't chose to upgrade this year, due to the utter stupid upgrade prices so instead opted for a new contract, still on 3. (Was half the price of the upgrade I was offered)Now I want to add the new number to the my3 app, BUT that's where the issue ...

Jayman by • Fledgling
  • 1381 Views
  • 1 replies
  • 0 likes

Best solution Malware on SIM

I suffered a cyber attack on my iPhone and my desktop computer. I eventually traced the problem with my phone at least to malware that was hiding on my 3 SIM card. So I have removed the card. What should I do now? I had about £40 - £45 in my 3 accoun...

S24 recycle offer

Has anyone just had an s24 from 3 and recycled their old phone to claim the 240 pounds extra trade in .if so how. I went on 3 recycle and it just offered me 83 pounds for my s21 .how do I claim the 240 extra Thanks

Proof of usage

I requested a proof of usage 20 days back every time I contacted three customer support through online the agent asking me to wait for 5 days we raised your query so is it continuous loop to wait for 5 days every time you contacted a customer service...

Best solution Aaaand I've still got Top-Up Issues

Note that this is a follow up to this issue I posted about a while ago so if you aren't sure what I'm on about here then read that post first.Yeah so- As it turns out: I've still got the exact same issue. And it's actually had a massive knock-effect ...

So many issues with router returns, what gives?

This has been an exhausting process...- I canceled my three broadband giving appropriate notice, the last day of my contract was to be on the 31st of December. I thankfully received my jiffy bag to return my router, rather promptly. Unlike some other...