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Conversations

Accessing account

I log in to my account and keep getting the same error message. I’m new to the network and I just can’t log in- very frustrating- poor service 

CatM1288 by Fledgling
  • 5190 Views
  • 9 replies
  • 0 likes

Unable to get my PAC code

I used to be able to text INFO and my DOB to 85075 and receive details about how much I would need to pay to leave my contract. On May 19th, I tried it again and received an automated text saying "Sorry, due to a system issue, we're unable to process...

Three app

Hi re joined 3 yesterday downloaded app and cannot log in same on the website just keeps saying something went wrong three chat told me turn phone off and on then remove app and re install did all of that still no joy I’m on iPhone 14 

Best solution Direct debit fail and threats to cut off phone

I've had various text messages from 3 ranging from telling me my direct debit failed, to saying my direct debit has been updated. I've also just received a message saying I have 24 hours to pay my overdue bill or I'll be cut off.I've tried to call 3 ...

Rebmck by Fledgling
  • 4597 Views
  • 3 replies
  • 0 likes

Unable to register

Been trying to register for 2 weeks and everytime I get the error message -"Please check the details you entered are correct. If you still encounter an issue, please contact us. Please help  

Three lost my number!!!

Has anyone else had a similar problem porting their phone number with Three?  I recently joined Three on a pay-monthly plan. At the same time,  I applied to transfer my old number. The transfer should have been completed by the end of the next workin...

AndyTR by Fledgling
  • 4623 Views
  • 7 replies
  • 0 likes
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