Billing

[LeonMullen19]

Hey there, I was wondering if I’d be able to get an extension on my bill this month till next month and I can pay together. I have recently been made redundant and will not have the money to pay my bill till 21/07/2024

can you help me?

[Geluk]

This is a customer forum; you need to speak to 3 directly. Not paying at agreed time, will harm your credit score.

[KateS]

Hey @LeonMullen19,

I'm really sorry to hear you've recently been made redundant and understand how stressful this time may be.

If you're experiencing financial challenges and you don't think you can pay your bill on time, we've got some options that might help. 

Please reach out to our Customer Service team, they'll be able to discuss this further.

Thanks,
Kate