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Conversations

Issue accessing my mobile broadband account.

Hi,   I have recently purchased a 5G mobile broadband hub from three and when I try and log into my account the website says it has sent a text to a number with a pin.   I don't recognise that number and of course I don't have a three mobile number a...

Logging in

My wife, Julie , passed away on 10 August 2024, account number 9******** when I attempt to login to my account 1******, I STILL get the message, "Hello JULIE *****" Account 9******   John B**** 07*****

jhb by Fledgling
  • 663 Views
  • 1 replies
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Wrong default credit report under a different name!

Three reported a default on my credit report under a different name which i didn't know until today because i am applying for a mortage. You basically destroyed my Equifax Credit score and no liability? I need this fixed now! What kind of joke is thi...

Madziaer by Fledgling
  • 730 Views
  • 1 replies
  • 0 likes

Schemer

Hello this morning I received a call from someone he told me that he received a call from my number I said no I didn’t called you he said then someone is using your phone number to scheme people there any one to help me thank you 

Atefi by Fledgling
  • 589 Views
  • 1 replies
  • 0 likes

Roaming to Reunion not working

I currently pay 21£ for a plan including 28 days go roam. Iam currently traveling to Reunion to care for a sick relative. Since my arrival the roaming is not working. I trqvelled through France to reach n'y destination and the roaming did worked in p...

StevenG by Fledgling
  • 634 Views
  • 1 replies
  • 0 likes

Theft

I have been having a problem. When checking to see when my data package ran out I found my credit had gone from £4.62 to £1.33 (since then it has gone down to £0.98) Are ThreeUK resorting to stealing from Pay As You Go customers or are there new char...

Best solution Loan agreement

I wanted to upgrade my plan and phone on a pay £31.97 monthly by direct debit. when I got to the end, it wanted me to agree to a loan agreement of £315. What is that about?

Need to move number to different sim

I have recently gotten a new phone and used a pac code to move my original number to the spare sim that came with it, instead of the sim which allows me to use my data plan. I am wondering if I can move the original number to the other sim even thoug...

Ko2 by Fledgling
  • 1137 Views
  • 3 replies
  • 0 likes

Alleged Missed Payment

Hello all, I have been in a little conundrum with Three recently, I had recently received an e-mail from one of the credit score checkers saying my credit score had changed. I logged on to find out my credit score had dropped 250 points due to a late...

JBrdz by Fledgling
  • 5829 Views
  • 12 replies
  • 0 likes