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Want to leave and awful service

So I have used Three's 5G broadband for a couple of years now, and it's capability has been patchy at best, and I've been looking at alternate providers as frankly the poor service is enough to drive me up the wall (service here being the connectivit...

Contract

Hi, How can I find the other contracts I have got from my account online?. I only can find one account no. with the bill.

Smartwatch Pairing and Sim?

Currently on contract with Three. Tried adding a Smart Watch on contract. Online, it gives me the price, then a pairing contract price. The pairing, as I understand it, is to link to my phone and run off the same allowances.  There's an issue with ev...

Vesskimo by • Fledgling
  • 670 Views
  • 1 replies
  • 0 likes

Upgrade

On 26th Jan 2024 I upgraded my handset. I was told it was due to be delivered on the 5.02.24. I have not received the handset. I have been in contact daily via online chat and keep getting told to wait and DPD will deliver. I was then told that the l...

cp1907 by • Fledgling
  • 803 Views
  • 1 replies
  • 0 likes

Charge in the US

I joined Three many years ago because I travelled in Spain and the US. The contract I had then included calls and texts made and received in Spain and the US. I have been travelling in the US more frequently in the last 3 years and noticed that some ...

Gmac65 by • Fledgling
  • 2399 Views
  • 5 replies
  • 1 likes

Cancellation contract

Hi, I'm one of your customer. My contract is run out, and I need to stop my direct debit.Please stop my direct debit as soon as possible. Regards. 

You are not authorized to change the services.

I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...

Rabkerr by • Fledgling
  • 3593 Views
  • 17 replies
  • 2 likes

Smart Watch Pairing Plan Confusion!

Hello AllI've been emailed today about renewing my contract - with one of the offers being a 24month contact. However, i wanted to add on the smartwatch pairing plan, as when i checked the pricing guides it appears that its free for 24 month contract...

thajile by • Fledgling
  • 3195 Views
  • 3 replies
  • 0 likes
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